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10th June 2005

Secure Virtual Office has now been authorised as an accredited ACT! Consultant and Reseller

Every Best Software Certified Consultant goes through a comprehensive certification process that covers advanced functionality of the product, including installation, importing, and customization. They are then tested on their overall knowledge of the product and awarded certification upon passing the exam. Certified Consultants are third party vendors.

Joanna Duncan, Marketing Director at Secure Virtual Office says, “Customer Relationship Management is the next ‘must have’ for up and coming SMEs and SoHo businesses. After MS Office applications and an accountancy package the next most important productivity tool is a CRM solution.  Rifling through business cards or checking telephone numbers and e-mail addresses recorded on a spread sheet is very limiting.  These older methods rely heavily on key business information being stored elsewhere or in people’s heads.  With a CRM package like ACT it is all there at there a finger touch away. With 4 million user worldwide and links to outstanding communications and planning tools like MS Outlook and to popular accounting packages such as Sage Instants, Sage Line 50 and Sage MMS we had no hesitation in selecting ACT! as our ‘in house’ solution and our recommended offering to our ‘computing on demand’ clients. With ACT! you get faster and more eficient sales prospecting and the ability to provide better customer care.”

If you already use MS Outlook or Outlook Express integrating your contact data base is easily achieved using a contact database wizard incorporated within ACT!  Similarly if you have a services/product price list maintained within your Sage accounting suite then this can be readily uploaded into ACT! so that you can provide instantaneous quotations over the phone, by e-mail or in conventional paper format.

Sign-up today and see how your business prospects are improved through using ACT! to improve the quality of your customer communications.


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