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What is provided?
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The Virtual Office Data Centre provides:

Physical security

  • protected by stringent security precautions to control access, environmental controls to maintain peak hardware performance and emergency power supplies to ensure that our service to you is not affected by network power outages
  • The data centre can only be accessed through magnetically locked doors that can only be unlocked with a special swipe card. All centres are manned 24/7, and are fully protected by CCTV. Customer access is heavily restricted and permissible only by prior appointment.
  • Our servers are protected against fire outbreaks using a suppressions system designed to extinguish a fire within seconds without leaving a residue.
  • Centres are equipped with sophisticated air conditioning systems set at 20 degrees C and 50% relative humidity to ensure our systems operates as efficiently as possible.
  • The data centre is equipped with Uninterruptible Power Supplies to ensure a smooth, uninterrupted delivery of power to all machines at all times.
  • In addition, the centre has backup diesel generators to keep your service up and running even in the event of a major power grid failure.
  • The technical support staff monitor and tune the performance of the application and data storage servers  24x 7 and are available to provide technical and applications support to users between 9.00am – 5.00pm Monday through Friday

Electronic Security

  • Firewalls, virus protection and anti-spam software keep our servers free from DoS (Denial of Service) attacks and allow you to be confident of 99.9% utilisation 365 days pa.

Privacy

  • Password access and authentication services are provided by Citrix Meta Frame Access Suite

On Demand Access

  • The new paradigm is moving toward an infrastructure that provides consistently simple ways to give people secure, easy and instant access to IT services - from anywhere, on any device, on any network. At the same time, organisations are able to stabilise and reduce computing costs while ensuring the highest possible levels of security for information access, transmission and storage; using the Intranet to allow easy access, over virtually any trusted or non-trusted networks and devices.
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